See What Our Customers are Saying
At Scotty's Auto Repair, Inc, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Scotty's Auto Repair, Inc to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Scotty's Auto Repair, Inc:
We have trusted Scotty’s Auto Repair with our vehicles for years, and watching Samantha step up to run the family business has been wonderful. She truly knows this industry inside and out, from the garage floor to the front desk. Because Sam feels like family, the logistics are a breeze. On a recent trip, we dropped our van off in the morning for a routine oil change, and when we picked it up, we seamlessly swapped it out and left our second car for its maintenance. We ran errands nearby, knowing she’d call us the second the van was ready so we could swing by before heading home. She is fantastic about giving realistic timelines—taking into consideration parts ordering and scheduling—and I love that she errs on the side of caution because it’s always a great feeling when the work is completed even earlier than promised! What completely sets Sam apart is how much she genuinely cares. Before I got my new hearing aids, she went out of her way to text me all my repair information—a thoughtful accommodation I know she provides for others, too. She is working so hard to modernize the shop with detailed receipts and incredible technician notes, all while maintaining that classic, non-judgmental family integrity. We bring all three of our vehicles here for routine maintenance because we trust them implicitly. If you want a shop with top-tier tech expertise and real heart, go see Sam at Scotty's.
Elaine Spiliotis
The Customer Service and workmanship were both excellent! They gave me a thorough analysis of what my car needed and quoted fair prices. This is a very reputable business and they are known by the community to be very honest. The communication during the process was also top-notch!
N Tar
Very thorough inspection showed the issues; I brought the Buick Lucerne in with a bad coolant leak. A plastic elbow was bad, it was replaced, they also noticed that the upper radiator hose was failing. Everything was completed, and they did an additional test on the coolant system for gases which might indicate head gasket issues from overheating. No bad gases detected, everything good. I would be happy to go to Scotty's again. I am sorry that they will not look at old vehicles, I have a 1991 Chevy Truck bought new, less than 70k miles, and would like a place to get oil changes.
Mike Morgan
Very good people willing to take time to explain exactly what needs to be done and why. Friendly staff and I feel like I am valued as a person not just a customer, thank you Scotty's Auto Repair.
Robert Flannery
Great service. They did a thorough job diagnosing and repairing the A/C in my older vehicle, sourcing high-quality replacement parts, performing the work quickly, and remaining in constant communication. A great experience overall.
Morris Maduro
Such an amazing auto shop! Sam was super sweet, professional, and made sure I understood everything that was being done on my car. Christian did an amazing job! Definitely coming back if I ever need more work done!
Yoana Bravo
Scotty's is a very good repair shop. They only fix what's broken and don't try to add on.
Norma Miller
Been coming here for almost 30 years. Most recently they helped with my 2018 Honda Odyssey that needed a bunch of work. Timing belt, front struts, water pump, spark plugs, oil change, trans fluid change, tire rotation. No fuss, work was done in a couple of days. Excellent, thorough, and honest.
Allen Austin
Great mechanic. Honest and reasonable auto shop. They are great at their work as well top of the game. Thank you Scotty and Sam.
Jerimy Bray
Excellent work - done in a timely manner - everything explained fully Highly recommend
Linda Meinzer
If you need a mechanic and are searching through Google reviews to find someone you can trust and where to go, stop - you've found it.
Jared Colton
Scotty’s Auto Care is one of the best auto shops I’ve ever been to. They had no trouble fixing my A/C and got the job done quickly and efficiently. Sam at the front desk was incredibly professional and knowledgeable. She asked all the right questions to help pinpoint the issue with my vehicle, and if there was anything I didn’t understand, she explained it clearly in a way that made sense. Everyone at the shop was friendly, helpful, and clearly experienced. I highly recommend Scotty’s Auto Care to anyone in need of a reliable and trustworthy mechanic.
Dean Fountain
I am always pleased with the customer service. I have had 2 smog checks and radiator work done. An honest mechanic helps ease your mind when repairs happen. I have found that with Scottys!!
Rhonda Myles
My wife's car suddenly wouldn't start, leaving her stranded at the metro station on Meridian. We needed a reliable and close auto repair shop, and after seeing Scotty's Auto Repair's great reviews, we decided to give them a call. We're so glad we did! Samantha was absolutely fantastic. She immediately put us at ease and clearly explained the diagnostic process and what they found. The transparency and honesty were truly refreshing. There was absolutely no high-pressure sales, and the prices were incredibly fair. Now, our car runs like new! We're incredibly impressed with the quality of service we received at Scotty's Auto Repair. We'll definitely be returning for any future automotive needs and highly recommend them to anyone looking for trustworthy and reliable auto repair in Riverside.
Ahryn Scott
They are trustworthy. I feel comfortable coming here. They help you prioritize what needs to be done on your car if you can’t afford to do it all at once. Great customer service.
Veronica Cavazos
Great service and price, always a pleasure to go to this garage
Larry Schaffer
We have brought 4 cars here over the years and are 100% satisfied customers. Sam at the front desk communicates clearly and promptly, and is just a nice person! They tell you what needs immediate attn (safety) and what can wait and why. And what to watch for. No pressure or upselling. We Trust them 100% and would definitely recommend.
Penny Parker-Smith
Heard good things and was recommended since my van is older and they got me right in to test my alternator. Very helpful and friendly and had my answer so fast! Much appreciated!
megan jensen
We appreciate the friendly services and affordable prices, so we keep bringing our vehicles back to Scotty’s. Thanks!
Mike M
I’ve been going through so much stress with my car and I cannot thank Sam & everyone at this shop for being so kind, understanding and so informative. I went in confused and not knowing what was going on with my car to them answering my questions and diagnosing my car. I truly appreciate and recommend them. Thank you again for your service, great customer service!
Ada
Professionalism Personified! The professionalism was apparent, just walking in the door. Sam was terrific! We had to leave our trailer on the street overnight as our truck was being repaired. Sam considerately parked in front of our trailer to save our hook-up space from another vehicle. The entire experience could not have been better. The mechanics’ knowledge and diligence was exemplary. Thanks guys!!!
Ken Langen
First off they do excellent work. But that's not the best thing about this shop. They are HONEST!!! It is so great when you find excellent mechanics and you can believe what they tell you I will never go anywhere else.
Ed Thompson
When you are digging for gold, you have to go deep, and I feel I struck gold! What a wonderful place to do business with, they don’t make them like this anymore! Little did they know I have a second car that needs work, and I was waiting to see what I thought of them. Well you guessed it, I’ll be back! I know work is not cheap, but you just want to feel you’re getting your monies worth and not lied to. Scotty’s really makes you feel confident in the work they are performing.
Rick H Alarcon
Scotty's is a great and honest place to take your vehicle, your in good hands AAA Certified 😃
Earnest Smith
They not only change my oil but they did a maintenances check on every part of my car to check for repairs. They will inform you what needs work or make recommendations. They won’t push recommendations on you just to make money. They are very friendly and have reliable communication. They inform you the price before working on the car. Knowing that my old car has been checked for maintenance makes me safe and confident about my car. I really appreciate it. I think they are honest and professional.
Daniel Bryson
I have been here a couple of times and I've enjoyed the service every time. The staff and Scully always makes you feel welcome. Edit: coming here again and Samantha has helped me immensely! They always do the job quick and explain everything to a level that anyone can understand
John Elliott
Scotty's Auto Repair Inc. is my one stop shop for all my Automotive Repair needs. At Scotty's you are not just a number. They treat you like family and take the time to explain precisely what is going on with your vehicle. Additionally, there are no hidden costs or surprises as you are notified up front and no repairs are made without your consent. Every action is communicated to you whether in person, telephone or via text messaging. At Scotty's, satisfaction is guaranteed. My 2004 KIA is still going strong due to the top notch service repair which is bar none at Scotty's Automotive Repair Inc. Thank you Scotty's for your world-class customer service and potentially saving me thousands of dollars in repair cost. Scotty's Auto Repair is my go to for all my automotive repairs and maintenance needs. They consistently provide me with World-Class Customer Service. They are budget friendly. Additionally, their staff are very professional, knowledgeable, courteous & friendly. They always keep me informed every step of the way in regards to what is going on with my automotive repairs and immediately brings to my attention any additional issues that may need to be addressed. With Scotty's Auto Repair satisfaction is definitely guaranteed making me not only a repeat customer, but a customer for life. They even provided me with a free Lyft Ride on this most recent visit. Thank you Scotty's Auto Repair...very, very much appreciated
Banbou Doudou
Every one who works at Scotty’s is really awesome and nice they have done a lot with my Jeep and they just did my smog test thank u all
Jason Stone
I am grateful for the honesty. Even though my issue was under warranty, they could have easily done the work and charged me. Instead, they informed me to contact the dealership because it's under warranty. Honest mechanics are rare to find. Thank you!
N L
Couldn't ask for a better auto service provider! Came in for a pre-purchase inspection (PPI) as I was trying to buy a used vehicle from a used vehicle dealership nearby. For a great price, I was provided amazing customer service, a very thorough inspection, and very loaded information! Wouldn't even think twice about taking my vehicles here if I were to live a little closer here! Thank you to Samantha, Sandy, and Brian for making my experience amazing!
Allen Salar
Staff is very welcoming, quick and i just love the location of this shop nearby the dmv for my smog needs. Family owned business are always the best due to honesty and service.
Brian Santiago
My car has not been able to pass smog for 8 months. I tried some DIY, tried a couple of different places and could never get a commitment to get it fixed right. A family member referred me to Scotty's. It was a drive for me but well worth it. Samantha walked me through every step and found the problems and repaired them with no add on's or upselling. Fair and honest. My car runs better than when I got it. Scotty's is my car repair facility and I will tell everyone I know. And for customer service and communication; Samantha is a rock star!!
Ted Tipton
Am a senior looking for a car shop that can provide the service my vehicle needs rather than taking it to the dealer. I like the customer service as I had a conversation about my car service that I understood rather than being talked to as if I did not know anything. I felt comfortable that the serviced to my car would be done well.
E H
I've had all good experiences bringing my cars here for service. Scotty is very knowledgeable and their pricing is very fair.
Omar Lopez
As usual, Scotty's delivered! Quick and complete. Total came in slightly under what was originally quoted. It is very hard to find an honest mechanic, but Scotty's fits the bill.
Anthony M.
This is an honest, family owned and operated business. We have been going here for years, and we trust Scotty's completely!
Anonymous
Brought my civic in for an electrical issue. Turned out to be very minor. They completely reasonable in fee. They had it done quick, and I was on my way. Also, they are super nice.
Sean P.
My service van was overheating and I had product that needed to be delivered. This place was the closest in Maps, so I stopped here. The staff here is so friendly, and the mechanics fixed my issue and got me back on the road in no time. Highly recommended!
Aaron H.
Scotty's is great! Very Honest and every time I take my Saturn Vue there I know I won't get ripped off. I won't go anywhere else for auto repair. Give them a try, you won't be disappointed!
Michelle S.
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